Terms & Conditions

Please read these terms carefully before using our TaxMate services.

Last updated: October 15, 2023

Summary: These Terms and Conditions govern your use of TaxMate's tax calculation services. By accessing or using our services, you agree to be bound by these terms. Please read them carefully.

1. Agreement to Terms

By accessing or using TaxMate's services, website, or mobile application (collectively, the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of the terms, you may not access the Service.

Our Service allows you to calculate tax obligations, prepare tax returns, and access related tax information and tools. The Service is provided for informational purposes and should not be considered as legal, financial, or tax advice.

2. Our Services

Description of Services

TaxMate provides tax calculation and preparation services through our online platform and mobile application. Our services include:

  • Automated tax calculations based on user-provided information
  • Tax return preparation and filing services
  • Tax planning and optimization tools
  • Educational resources about tax laws and regulations
  • Customer support for tax-related inquiries

Eligibility

To use our Service, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into binding contracts
  • Provide accurate and complete information
  • Comply with all applicable laws and regulations

Service Limitations

While we strive to provide accurate and up-to-date tax calculations, we cannot guarantee that our Service will be error-free or continuously available. Tax laws change frequently, and there may be delays in updating our systems to reflect these changes.

3. User Accounts

Account Registration

To access certain features of our Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and accept all risks of unauthorized access
  • Notify us immediately of any unauthorized use of your account
  • Take responsibility for all activities that occur under your account

Account Security

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers, and symbols) with your account.

4. Fees and Payment

Service Fees

Certain aspects of the Service may be provided for a fee. You agree to pay all applicable fees in connection with services you select. All fees are stated in U.S. dollars unless otherwise specified.

Payment Terms

By providing a payment method, you authorize us to charge all applicable fees to that payment method. Fees are generally non-refundable, except as required by law or as otherwise specifically permitted in our refund policy.

Tax Responsibilities

You are solely responsible for determining what, if any, taxes apply to your use of our Service and for collecting, reporting, and remitting the correct tax to the appropriate tax authority.

5. Intellectual Property

Our Content

The Service and its original content, features, and functionality are owned by TaxMate and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Your Content

You retain ownership of any personal and financial information you provide to us. By submitting content to our Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, and display such content solely for the purpose of providing the Service to you.

Restrictions

You agree not to:

  • Copy, modify, or create derivative works of the Service
  • Reverse engineer, decompile, or attempt to extract the source code of our software
  • Remove any copyright or other proprietary notices from our Service
  • Use our trademarks, logos, or branding without our express written permission

6. Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, TAXMATE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

While we strive to provide accurate tax calculations, we do not warrant that the information provided through our Service is accurate, complete, or current. Tax laws are complex and subject to change, and the application of tax laws to specific situations varies. We recommend consulting with a qualified tax professional for personalized advice.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TAXMATE, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE
  • ANY CONTENT OBTAINED FROM THE SERVICE
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF TAXMATE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall be resolved in the courts of Hong Kong, and you consent to the personal jurisdiction of such courts.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

10. Contact Us

If you have any questions about these Terms, please contact us:

By email: [email protected]

By mail: 22, Finance Plaza, Admiralty, Hong Kong

By phone: +852 1234 5678

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